Hennings Moir – Pure Gold
Hennings Moir, the long-established, highly trusted estate agency in Saltash, scooped an industry award at the recent glittering Gala Awards ceremony of the Experts in Property, which celebrated the best in marketing, community involvement, customer service and successes in the network.
Principals and staff of the first-rate agency joined around 150 or so others from independent estate agency offices across Cornwall, Devon, Dorset, Somerset and Bristol, all there to share, applaud and celebrate 2017’s outstanding achievements over 10 award categories.
Hennings Moir’s lettings department was presented the Gold Award in the Best Customer Feedback category, based on evaluation of feedback from actual landlord and tenant clients of all 80 offices in the network. Every one of Hennings Moir’s clients would recommend them to friends and family. In answer to the question ‘What stood out about the service you received from this agent’, comments about the Gold award-winning agency repeatedly include the words friendly, helpful and professional, as well as comments such as:
“The service provided was excellent. Always is.”
“We have used them previously and they’re brilliant.”
“Professional and courteous. Down to earth facts.”
“Prompt response to my emails. Any issues were sorted out quickly.”.
“Prompt, helpful and efficient. Karen handled our letting in an excellent way.”
“They were very helpful, as I’m a first-time tenant I had a lot of questions.”
Our Lettings Manager said: “We can never stress enough how complex the lettings and property management industry is. There is a raft of extremely complicated, and in many cases, conflicting legislations relating to lettings and we are particularly proud that reviews from our actual landlord and tenant clients have led to us winning this award. The constant training is worth its weight in gold – literally!”
For further information or for a chat about any property-related matter, pop into Hennings Moir at 136c Fore Street in Saltash or call 01752 850400.